Ride Terms
& Conditions

In registering for the ride, you agree to our Terms & Conditions.


Discover Adventure Booking Conditions

The booking conditions set out below form the basis of your relationship with Discover Adventure Limited (“DAL”) a company incorporated in England and Wales with registered number 02890545 and having its registered office at Throope Down House, Blandford Road, Coombe Bissett, Salisbury Wiltshire, SP5 4LN and  Myeloma UK a company registered in Scotland with company number SC190563 and having its registered office at 22 Logie Mill, Beaverbank Business Park, Edinburgh, EH7 4HG  and a charity registered in Scotland with Scottish charity number SC026116(“Charity”). References in these terms and conditions to the Charity include any trading subsidiary of the Charity or Myeloma UK collecting fundraising monies on behalf of the Charity. Please read them carefully as they set out each party’s respective rights and obligations. All bookings are subject to the following booking conditions.



DAL is the organiser and provider of adventure trips. The Charity acts as agent to DAL in marketing the event to which your Trip relates and in connection with the administration of your Trip booking.

All parties agree the following:



  1. In this Agreement, the following words shall have the following meanings unless the context otherwise requires:-
  • “Event” means the fund raising event for the Charity of which the Trip forms part;
  • “Trip” means the inclusive arrangements, accommodation, vehicle hire and all other services which DAL contractually agrees to provide or arrange for you;
  • “Organiser” means the organiser as defined by the Package Travel, Package Holidays and Package Tours Regulations 1992 (Statutory Instrument 1992 No. 3288) and any amendment or re‑enactment of the same and all other legislation implementing the EC Directive on Package Travel, Package Holidays and Package Tours (Council Directive 90/314/EEC).
  • “Registration Fee” means the registration fee, if any, payable to the Charity for the Trip.
  • “Trip Cost” means the cost of the Trip payable to the Charity as advised at the time of booking (excluding any insurance premiums).
  • “Surcharge” means any surcharge payable in accordance with clause 10 of section B of these booking conditions.
  • “Total Trip Cost” means the total amount payable to the Charity in respect of the Trip including the Registration Fee, the Trip Cost and any Surcharge but excluding any costs and charges payable in the event of cancellation or amendment by you.
  • “you” and “your” means the participant named on the registration form.


Section A

Who organises the Trip?

1.1 DAL is the Organiser of the Trip. Your contract for the Trip is with DAL. Please note DAL’s responsibilities are limited to the provision of the Trip in accordance with this Agreement. Except in relation to monies paid to the Charity and held by them on DAL’s behalf in accordance with clause 2.4, DAL has no responsibility for any payments made to the Charity or for any act(s) or omission(s) of the Charity.

1.2 Please note that where your Trip does not constitute a “Package” within the meaning of the Package Travel, Package Holidays and Package Tours Regulations 1992 clauses 16 and 17.1 in Section B below will not apply. In such cases our responsibility to you consists of using reasonable skill and care in making your booking and arranging your chosen Trip, as well as using reasonable skill and care in choosing the suppliers concerned. A “Package” is a combination of at least two out of the following: (a) transport; (b) accommodation; or (c) other tourist services not ancillary to any transport or accommodation and forming a significant part of the arrangements, where the arrangements making up this combination are booked through us at the same time at an inclusive price and which last at least 24 hours or include overnight accommodation.


What is the Payment Timetable?

2.1 (i)   You must pay the Registration Fee to the Charity at the time of booking.

(ii)  You must pay the Trip Cost to the Charity no later than 30 June 2018

(iii) You must pay the Fundraising Target detailed in clause 2.5 below to the Charity no later than 31 October 2018.

(iv)  You must pay any Surcharge to DAL or the Charity in accordance with clause 10 of section B.

2.2 If you wish to purchase the insurance offered by DAL all applicable premiums must be paid to DAL as soon as possible as cover is not effective until these have been paid.  Please see clause 7 of section B.

2.3 Credit Card payments: No credit card fee will be charged when paying the Registration Fee.

2.4 For non flight inclusive bookings, all monies paid to the Charity (if any) up to the full amount of the Total Trip Cost will be held on DAL’s behalf until they are paid to DAL. Please note: this clause only applies to monies paid to the Charity up to the full amount of the Total Trip Cost. Monies paid to the Charity over and above the Total Trip Cost are a donation to the Charity and belong to the Charity.

2.5 You must raise a minimum of £1,500 (excluding Gift Aid) in sponsorship for the Charity. Sponsorship money can be paid to the Charity at any point prior to the ride, but must be received no later than 31 October 2018. Cheques should be made payable to “Myeloma UK” and sent to: Myeloma UK, 22 Logie Mill, Beaverbank Business Park, Edinburgh EH7 4HG. Failure to meet the minimum sponsorship amount may affect your ability to take part in other events for the Charity. You may not cover any of the Total Trip Cost with money raised through sponsorship. All money raised through sponsorship must be paid to the Charity,


What happens if I fail to pay all monies on time?

3  If DAL or the Charity (as applicable) do not receive all payments due from you in respect of the Trip in full and on time, your place on the Trip will no longer be guaranteed and your Registration Fee will be lost.  Your Trip booking will be treated as cancelled by you and clause 13 will apply.


What are your responsibilities?

4.1 You must not do anything or fail to do anything which is reasonably likely to bring the Charity and/or DAL into disrepute whether before during or after the Trip.

4.2 You must ensure that all information you give DAL and/or the Charity including all information provided on the registration and insurance forms and medical questionnaire is complete, true and accurate. If you fail to do so in any material respect, DAL shall be entitled to cancel your booking and the Registration Fee will be retained. Depending on the date when DAL and/or the Charity discover that you have failed to comply with the provisions of this clause DAL will also be entitled to charge the cancellation fees set out in clause 13.


What happens to the information I provide?

5.. In order that DAL can provide the services included in your trip the Charity will be required to collect some personal information from you in order for DAL, to provide the trip to you. It may be necessary for DAL to share this information with its suppliers and DAL may contact you in order to send you further information regarding DAL and its services. For full details of how your information is used, please refer to DAL’s privacy policy and data protection statement on www.discoveradventure.com. If you would like DAL to send you details of its Privacy Policy and Data Protection Policy please contact DAL on info@discoveradventure.com.

The Charity shall take responsibility to ensure that all data you provide, including names, addresses and personal information such as credit card information is managed responsibly in accordance with UK law and the Data Protection Act 1998. By registering for this Trip, you are giving permission to Myeloma UK to contact you regarding this event. Credit card or financial information will be destroyed by the Charity once payment has been taken. If participants are paying online through the Charity’s website then, payment will be managed through the secure Worldpay site. If you are concerned about the Charity holding your information or how it might be used please email ride@myeloma.org.uk.


Section B

How do I Book?

1.1 You must complete and sign the registration form and return to the Charity with the appropriate payment at the time of booking. Your completed medical questionnaire and appropriate insurance form should be returned to the Charity within 10 days of registering for the Trip.  You must be at least 16 years-old at the commencement of the Trip to be eligible to participate. If you will be between the ages of 16 and 18 during the Trip then you may only take part if accompanied by a parent or guardian (responsible adult) who must also register for the Trip, pay the relevant fees and who will be bound by these terms themselves.

1.2 Except where no Registration Fee is applicable, the Charity will not accept any registration form without the appropriate payment as a confirmed booking.  In this situation you will not be issued  with a booking confirmation and your booking will be considered cancelled. DAL and the Charity will have no further liability towards you.


When will the Trip be confirmed?

  1. Once the Charity has received your registration form, medical questionnaire and all appropriate payments, your Trip, subject to availability, will be confirmed with the organiser, DAL. A booking confirmation will be issued by the Charity to confirm your booking. Please check this carefully as soon as you receive it. You must contact the Charity immediately if any information in the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later.


When does my contract for the Trip come into existence?

  1. A binding contract between you and DAL comes into existence when the Charity confirms your booking with you. You agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between you, and DAL (except as set out below) (“claim”). You also agree that any claim must be dealt with by the Courts of England and Wales only to the exclusion of all courts unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).


What about Minimum Numbers?

  1. Please note that each Event has a minimum number of participants required for its operation. As a result DAL reserves the right to cancel a specific departure date due to insufficient numbers up to 56 days prior to departure. In these circumstances you will be offered an alternative Event, if available (which may involve an additional payment) or a complete refund of the payments you have made for your Trip (see options 5b and 5c under “Itinerary” below).



  1. DAL starts planning the Event many months in advance. Occasionally, DAL has to make changes to a planned Event and to Trip arrangements both before and after bookings have been confirmed. Whilst DAL always endeavours to avoid changes and cancellations, DAL must reserve the right to do so.

Most changes are minor. Occasionally, DAL has to make a “significant change”. A significant change is a change made before departure which, taking account of the information you give DAL at the time of booking and which DAL can reasonably be expected to know as the Organiser, DAL can reasonably expect to have a major affect on the Trip. Significant changes are likely to include the following changes when made before departure; a change of accommodation area for the whole or a major part of the time you are away, a change of outward departure time of the Trip or overall length of time you are away of twelve or more hours, a change of UK departure point to one which is more inconvenient for you and, in the case of trips, a significant change of itinerary missing out one or more major destinations substantially or altogether.

If DAL has to make a significant change or cancellation, DAL will tell you as soon as possible.  If there is time to do so before departure, DAL will offer you the choice of the following options:

(a)  (for significant changes) accepting the changed arrangements

(b)  purchasing an alternative trip from DAL, of a similar standard to that originally booked if available. Where DAL is able to do so DAL will offer you at least one alternative trip of equivalent or higher standard which will not cost any more than the Total Trip Cost.  If this trip is in fact cheaper than the original one, DAL will refund the price difference to you (if you have paid the Total Trip Cost to DAL directly yourself) or the Charity (if DAL have received the Trip Cost from the Charity). If you do not wish to accept the trip DAL specifically offers you, you may choose any of DAL’s other then available trips.  The price of these may be higher or lower than the Trip and any difference will be payable.

(c)  cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies (including the Registration Fee) you have paid directly to DAL. Please note: where the Charity has paid the Trip Cost to DAL, DAL will refund that Trip Cost to the Charity (See “Refunds and Compensation” below.)

Please note, the above options are not available where any change made is a minor one.

If DAL has to make a significant change or cancellation, DAL will as a minimum where compensation is due pay you reasonable compensation depending on the circumstances and when the significant change or cancellation is notified to you subject to the following exceptions.

Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where DAL is forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond DAL’s control, the consequences of which DAL could not have avoided even with all due care or where DAL is forced to cancel due to the minimum number of participants required for the Event to operate not being reached.

No compensation will be payable and the above options will not be available if DAL cancels as a result of your failure to comply with any requirement of these terms and conditions entitling DAL  to cancel (such as paying on time) or if the change made is a minor one.

Very rarely, DAL may be forced by “force majeure” (see clause 17 in section B “DAL’s Liability” below) to change or terminate the Trip after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, DAL regret it will be unable to make any refunds (unless it obtains any refunds from its suppliers), pay you any compensation or meet any costs or expenses you incur as a result.


Challenge Participation and Responsibility

  1. The Trip may involve hazards which are inherent to the activities involved in it. These inherent hazards increase the risk to participants of personal injury, death, illness, and/or loss or damage to property. By making your booking with DAL you acknowledge and accept the inherent hazards involved in the Trip. Except as set out in these booking conditions, DAL cannot accept any liability for any personal injury, death, illness, loss or damage to property or any other loss or damage you incur as a result your participation in the Trip. Any safety equipment supplied must be worn correctly at all times. Your cycling helmet should be worn at all times when you are cycling.


Do I need Travel Insurance?

  1. Travel insurance, including cover for baggage, is mandatory for all clients whilst on an overseas Trip organised by the DAL and advisory for UK Trips. Other than as referred to in clause 17 in section B, you travel, together with your personal property including baggage, solely at your own risk at all times. You are wholly responsible for arranging your own insurance and if you join the Trip without adequate insurance you may not be permitted to continue, with no right of refund.

If you choose not to take out DAL’s specially arranged Travel/Cancellation insurance you are responsible for ensuring that you have adequate private travel insurance, with protection for the full duration of the Trip in respect of at least medical expenses, injury, death, repatriation, cancellation and curtailment. If you make your own arrangements you should ensure that there are no exclusion clauses limiting protection for the type of activities included in the Trip. You are responsible for providing proof of this cover to DAL; failure to do so by its deadline may result in DAL charging you for its insurance.

You must satisfy yourself that any travel insurance arranged through DAL meets your requirements and you should arrange supplementary insurance if need be. You are responsible for notifying DAL if you have not received insurance documentation after DAL has taken payment. Any claims concerning matters for which you are required to be or are insured must be directed to your insurers.  You will be deemed to have read the insurance cover. All participants are personally responsible for informing insurance companies of any pre-existing conditions.

You are advised to obtain an EHIC card which entitles you to varying levels of medical treatment whilst in the EC.


Do you require Medical Details?

  1. DAL requires a completed medical questionnaire from each participant. If you are aged over 65 years of age or if you have any medical condition that could be adversely affected by exercise, such as a heart condition or asthma, you must provide DAL with a signed medical questionnaire and further information as necessary from your doctor. See also Section A clause 4.2 above.


What if I have a Complaint?

  1. Should you have a complaint about any part of the Trip, you must tell both the relevant supplier and the tour leader at the time. It is only if DAL and the relevant supplier know about problems that there will be the opportunity to put things right. Any complaints must be communicated to the tour leader in writing immediately while on tour and to the DAL office no later than 28 days after the end of the Trip. Complaints received after this time may affect the outcome of any potential claims.


Will the Price of the Trip increase?

  1. Once the Trip Cost has been confirmed at the time of booking, DAL will only increase it in the following circumstances. Price increases after booking will be passed on by way of a surcharge. A surcharge will be payable, subject to the conditions set out in this clause, if DAL’s costs increase as a result of increases in transportation costs or in dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees or as a result of any changes in the exchange rates which have been used to calculate theTrip Cost.

Even in the above cases, only if the amount of the increase in DAL’s costs exceeds 2% of the Trip Cost, will DAL levy a surcharge. If any such surcharge is greater than 8% of the Trip Cost, you will be entitled to cancel your booking and receive a full refund of all payments you have made to DAL or the Charity in respect of the Total Trip Cost. The Charity will advise you where this is the case. If DAL has received payments from the Charity in respect of the Total Trip Cost, these will be refunded to the Charity. Alternatively you can purchase another trip from DAL as referred to in clause 5 of section B “Itinerary” above. Insurance premiums, amendment and cancellation charges are not refundable.

DAL promises not to levy a surcharge within 30 days of the start of the Trip.



  1. Clients taking their own equipment including a bike on a Trip are responsible for any charges for transportation levied by the airline including excess baggage.



  1. DAL and/or the Charity reserve the right on reasonable grounds to refuse participation to anyone at any time without having to disclose the reason. Your entitlement to participate depends on our being satisfied that there are no circumstances under which DAL ought properly to decline your participation. DAL’s decision on your participation shall be final and binding. DAL however will not exercise this right without having clear grounds to do so. In any circumstances where DAL decides that you may not participate your Registration Fee and insurance premium (where paid) will be refunded to you in full.

When you book with DAL, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss must be paid direct at the time to the accommodation owner or manager or other supplier. If you fail to do so, you will be responsible for meeting any claims subsequently made against DAL (together with DAL’s own and the other party’s full legal costs) as a result of your actions.


What if I want to cancel?

13.1. If you wish to cancel, DAL or the Charity must receive notice in writing from you. Effective date of cancellation will be taken from the date such notice is received by DAL or the Charity. Cancellation fees will be charged as follows. The percentages shown are of the Total Trip Cost (£700) excluding the Registration Fee (£249) which is not refundable in the event of cancellation. Amendment fees and insurance premiums are also not refundable in the event that you cancel. 

Period before departure written notice                  % of tour cost refunded

of cancellation is received by DAL

More than 56 days prior to departure                        100%          (£700)

56 – 29 days prior to departure                                  50%           (£350)

28 – 0 days prior to departure                                    0%             (£0)

DAL will refund to the Charity any monies relating to the Total Trip Cost paid by it to DAL after deduction of the cancellation charges set out above. You agree that the Charity shall be entitled to keep any such refunded monies and shall not be obliged to pay them to you. Any refund is at the discretion of the Charity.

If cancellation occurs in circumstances where recovery of cancellation charges is indemnified under your travel insurance, you hereby agree that you will co-operate in the recovery of these charges from the insurers and any sums recovered under the policy will again be paid to the Charity.

13.2 Should you wish to make any changes to your confirmed booking, you must notify DAL and the Charity in writing as soon as possible. Whilst DAL will endeavour to assist, DAL cannot guarantee it will be able to meet any such requests. Where DAL can, an amendment fee of £75 per person will be payable together with any costs incurred by DAL and any costs or charges incurred or imposed by any of DAL’s suppliers.


Passport, vaccinations and visas

  1. You are responsible for arranging, and must be in possession of, a valid passport and any visas and vaccination certificates required for the whole of your Trip. Information given by DAL about these matters or related items (climate, clothing, baggage, personal gear etc) is given in good faith but requirements may change and you must check the up to date position in good time before departure. It is your responsibility to obtain any necessary vaccinations for your Trip and to do so well before the departure date.


Registration Form

  1. Signing your registration form or submitting your online booking form signifies your agreement to abide by the authority of the leader, who represents DAL. The decision of the leader as to the conduct, itinerary and objectives of the Trip is final. If in the opinion of the leader, your behaviour or physical condition is detrimental to the safety, welfare and well-being of the group as a whole or that your general well-being will be put at risk by continuing with the Event, you may be asked to leave the Trip without the right to any refund for unused services.


Your Financial Protection

  1. DAL has provided a bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992. In the event of DAL’s insolvency, protection is provided for non-flight packages commencing in and returning to the UK and other non-flight packages excluding pre-arranged travel to and from your destination. Please note that packages booked outside the UK are only protected when purchased directly with DAL. In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled, you may claim repatriation to the starting point of your non-flight package.


DAL’s Liability

  1. 1 DAL promises to make sure that the Trip arrangements DAL has agreed to make, perform or provide as applicable as part of its contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, DAL will accept responsibility if, for example, you suffer death or personal injury or your contracted Trip arrangements are not provided as promised or prove deficient as a result of the failure of DAL or DAL’s employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted Trip arrangements. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against DAL. In addition, DAL will only be responsible for what its employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work DAL had asked them to do (for agents and suppliers).

17.2 DAL will not be responsible for any injury, illness, death, loss (including loss of enjoyment or possessions), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:

‑ the act(s) and/or omission(s) of the person(s) affected  or

‑ the act(s) and/or omission(s) of a third party not connected with the provision of your Trip and which were unforeseeable or unavoidable or

‑ ‘force majeure’ as defined below

17.3 Please note, DAL cannot accept responsibility for any services which do not form part of its contract with you. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where DAL has not contractually agreed to provide or arrange such services or facilities . In addition, regardless of any wording used by DAL in any material produced by DAL in relation to the Event or your Trip, DAL only promise to use reasonable skill and care as set out above and DAL does not have any greater or different liability to you.

17.4  The promises DAL make to you about the services it has agreed to provide or arrange as part of its contract with you – and the laws and regulations of the country in which your claim or complaint occurred – will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable participant to refuse to take the Trip in question.

17.5 Where DAL is found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount DAL will have to pay you is £1,500 (fifteen hundred pounds) unless a lower limitation applies to your claim under this clause or clause 17.6 below.

For all other claims which do not involve death or personal injury, if DAL are found liable to you on any basis the maximum amount it will have to pay you is twice the Total Trip Cost (excluding insurance premiums and amendment charges) unless a lower limitation applies to your claim under clause 17.6. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from the Trip.

17.6 Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea, road or rail carrier,  the maximum amount of compensation DAL will have to pay you will be limited. The most DAL will have to pay you for that claim or that part of a claim if DAL are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements  in question (for example, the Warsaw Convention as amended or un-amended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, the Athens Convention for international travel by sea and COTIF, the Convention on International Travel by Rail).  Please note: Where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, DAL similarly are not obliged to make a payment to you for that claim or part of the claim.  When making any payment, DAL are entitled to deduct any money which you have received or are entitled to receive from the carrier for the claim in question. Copies of the applicable international conventions and regulations are available from us on request.

17.7 Please note, DAL cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to DAL by you concerning your booking prior to DAL accepting it, DAL could not have foreseen you would suffer or incur if DAL breached our contract with you or (2) which did not result from any breach of contract or other fault by DAL or its employees or, where DAL are responsible for them, its suppliers. Additionally DAL cannot accept liability for any business losses including self employed loss of earnings.

17.8 You must provide DAL and its insurers with all assistance it may reasonably require. You must also tell DAL and the supplier concerned about your claim or complaint as set out under “What if I have a complaint?” If asked to do so, you must transfer to DAL or our insurers any rights you have against the supplier or whoever else is responsible for your claim or complaint (if the person concerned is under 18, their parent or guardian must do so). You must also agree to cooperate fully with DAL and its insurers if DAL or its insurers want to enforce any rights which are transferred.

17.9 Force Majeure: Except where otherwise expressly stated in these booking conditions, DAL regrets it cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 17.1 above) as a result of “force majeure.” In these booking conditions, “force majeure” means any event which DAL or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside DAL’s control.


Conditions of suppliers

  1. Many of the services which make up the Trip are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions (see clause 17.6). Copies of the relevant parts of these terms and conditions are available on request from DAL or the supplier concerned.


Special Requests

  1. If you have any special request, you must advise DAL or the Charity in writing at the time of booking. Although DAL will endeavour to pass any reasonable requests on to the relevant supplier, DAL regrets it cannot guarantee any request will be met unless DAL have specifically confirmed this. For your own protection, you should obtain confirmation in writing from DAL that your request will be complied with (where it is possible for DAL to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request in your confirmation letter or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.

Accommodation will be on a shared basis unless a single room supplement is paid for at the time of registration. You will only be placed in a shared room with another person of the same sex. Should you wish to share with someone in particular, this should be specified at the time of registration and we will do our best to accommodate the request although this cannot be guaranteed.

DAL regrets it cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests


Promotional Material

By registering for the Trip, you hereby consent to DAL and the Charity’s reasonable use for future marketing and promotional materials of any photography or videos taken of participants in the Trip.


21 Charity’s Responsibility

21.1 Nothing in this agreement shall limit or exclude the Charity’s liability for (i) death or personal injury caused by its negligence or (ii) fraud or fraudulent misrepresentation.

21.2 Subject to Clause 21.1, the Charity shall not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with this agreement for: any loss, damage, injury or death sustained to, or by anyone in the course of raising sponsorship or participating in the Trip, or for cancellation of the Trip for any reason outside of its control. All participants take part at their own risk.

Executed on the date set out at the head of this Agreement

*Riders who are part of a corporate sponsorship package or team are subject to the same Terms & Conditions although their registration fee has been covered through their package.

If you have any questions contact the Ride Team at ride@myeloma.org.uk or call 0131 557 3332.

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